Edit Do Not Call Status

This request updates a customer phone number's "Do Not Call" status.

   Click here to learn more about this request

Certain lending and compliance circumstances require lenders to mark a customer's phone number as "Do Not Call". Here is what you need to know about this request:

  • Multiple phone numbers can be associated with a single customer. Some lenders will mark a phone number as "Do Not Call" instead of deleting it in case that the number needs to referenced in the future.
  • Marking a phone number as "Do Not Call" does not delete the phone number. Instead, the full number is hidden from view and removed from any automated phone services.
  • This request requires the ID of the phone number. To pull the ID of a phone number, send a GET Phones request.

For an example of how customer phones work within the UI, take a look at our Create a New Customer article.


For information regarding customer and phone database tables, see the following articles:

    "Phones": {
        "results": [
                "dndEnabled": 1,
                "__update": true,
                "__id": 196
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