Edit Do Not Call Status

This request updates a customer phone number's "Do Not Call" status.

General

Certain lending circumstances require lenders to mark a customer's phone number as "Do Not Call". Here is what you need to know about this request:

  • Multiple phone numbers can be associated with a single customer. Some lenders will mark a phone number as "Do Not Call" instead of deleting it in the instance that the number needs to used in the future.
  • Marking a phone number as "Do Not Call" does not delete the phone number. Instead, the full number is hidden from view and removed from any automated phone services.
  • To receive a 200 response from this request, you will need both the ID of the customer and the ID of their phone number. To find the ID of a phone number, you can use a GET Phones request.

For an example of how customer phones work within the UI, take a look at our Customer Phones article.

Database

For information regarding customer and phone database tables, see the following articles:

{
    "Phones": {
        "results": [
            {
                "dndEnabled": 1,
                "__update": true,
                "__id": 196
            }
        ]
    }
}

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Try It Instructions

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If you would like to try this request with your own tenant account, make sure to change the headers to match your own authentication information.

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