Download Customer Document

This request downloads a customer document saved within your account.

   Click here to learn more about this request

Customer documents are stored within LoanPro's Document Manager and are often used to keep copies of a borrower's loan agreement, identification information, and more:

  • The endpoint of this request requires the ID of the file. To find the ID of a customer document, send a GET Customer Documents Request.
  • The endpoint of this request also requires the name of the file. This is a value that's generated by the system when the file is uploaded—not the name of the file shown in the UI. This value isn't shown in the UI, and it's stored within the FileAttachment object nested within the Documents object. To find this value, send a GET request to the following endpoint:{CustomerID})/Documents({DocumentID})?$select=FileAttachment&$expand=FileAttachment
  • The response from the request above will include system-generated filename within the "fileName" field. The value in this field is added to the endpoint and is required to download the file. Here's an example of what to look for:
    "d": {
        "__metadata": {
            "uri": "",
            "type": "Entity.CustomerDocument"
        "FileAttachment": {
            "__metadata": {
                "uri": "",
                "type": "Entity.FileAttachment"
            "id": 456,
            "parentType": "Entity.CustomerDocument",
            "parentId": 46,
            "fileName": "ProofOfIncome_61d6253c578d8502f1d37ed9103df22671a82ea4f72f2.txt", // 👈 This is the system-generated filename.
            "fileOriginalName": "ProofOfIncome",
            "fileSize": 1,
            "fileMime": "text/plain",
            "fileUrl": null
        "summary": {
            "start": 0,
            "pageSize": 50,
            "total": 0

For an example of how customer documents work within the UI, take a look at our Uploading a Customer Document article.


For information regarding customer and document database tables, see the following articles:

Click Try It! to start a request and see the response here!