How do I find the Agent Actions & Results Selection ID?

It's complicated.

If you're reading this, you've likely visited the page for our Edit Action & Results request. And you're likely at a loss for finding the ID required to update an agent action and result selection. The process requires a bit of explaining, but we'll list everything you need to know here.

How to Find the ID

To keep things short and simple, you'll need to send a GET request to the following endpoint:

https://loanpro.simnang.com/api/public/api/1/odata.svc/Loans({LoanID})?$expand=ActionResultNotes/ActionResultSelectionItems

(Just make sure to replace the {Loan ID} portion with your loan's actual ID.)

You'll receive a payload that looks like this:

{
    "d": {
        "__metadata": {
            "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/Loans(id=9114)",
            "type": "Entity.Loan"
        },
        ... // <-- We're skipping over the expansive list of objects that are listed here.
        },
        "ActionResultNotes": {
             "results": [
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=74)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {  //  In case you're confused about what "selection" means in this context, a selection is simply a combination of an action and result. 
                        "results": [  
                            {
                                "__metadata": {
                                    "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultSelectionItems(id=68)",
                                    "type": "Entity.ActionResultSelectionItem"
                                },
                                "Note": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Note"
                                    }
                                },
                                "Action": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Action"
                                    }
                                },
                                "Result": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Result"
                                    }
                                },
                                "id": 68, // <-- 👈 THIS IS WHAT YOU'RE LOOKING FOR.
                                "noteId": 74,
                                "actionId": 3,
                                "resultId": 3,
                                "actionText": "Covid Relief",
                                "resultText": "Covid Accepted"
                            }
                        ]
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=74)/Attachments"
                        }
                    },
                    "id": 74,
                    "loanId": 9114,
                    "note": "<p>This is an action and results note.</p>",
                    "createUser": 9427,
                    "createUserName": "Nate Christensen",
                    "remoteAddr": "74.122.76.110",
                    "created": "/Date(1648747689)/",
                    "lastUpdated": "2022-03-31 20:38:07"
                }
            ]
        },
        "id": 9114,
        "displayId": "9114",
        "title": "9114",
        "settingsId": 8750,
        "setupId": 9100,
        "insurancePolicyId": null,
        "collateralId": 0,
        "linkedLoan": null,
        "modId": null,
        "modTotal": 0,
        "humanActivityDate": "/Date(1648684800)/",
        "created": "/Date(1632417902)/",
        "lastMaintRun": "/Date(1648717835)/",
        "createdBy": 9678,
        "active": 1,
        "archived": 0,
        "loanAlert": null,
        "temporaryAccount": 0,
        "deleted": 0,
        "deletedAt": null,
        "_relatedMetadata": null,
        "_dynamicProperties": null
    }
}
{
    "d": {
        "__metadata": {
            "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/Loans(id=9114)",
            "type": "Entity.Loan"
        },
        "Insurance": {
            "__deferred": {
                "uri": "Loans(id=9114)/Insurance"
            }
        },
        "CustomFieldValues": {
            "__deferred": {
                "uri": "Loans(id=9114)/CustomFieldValues"
            }
        },
        "ChecklistItemValues": {
            "__deferred": {
                "uri": "Loans(id=9114)/ChecklistItemValues"
            }
        },
        "Documents": {
            "__deferred": {
                "uri": "Loans(id=9114)/Documents"
            }
        },
        "Collateral": {
            "__deferred": {
                "uri": "Loans(id=9114)/Collateral"
            }
        },
        "LoanSettings": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanSettings"
            }
        },
        "LoanSetup": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanSetup"
            }
        },
        "Notes": {
            "__deferred": {
                "uri": "Loans(id=9114)/Notes"
            }
        },
        "Promises": {
            "__deferred": {
                "uri": "Loans(id=9114)/Promises"
            }
        },
        "Bankruptcies": {
            "__deferred": {
                "uri": "Loans(id=9114)/Bankruptcies"
            }
        },
        "Charges": {
            "__deferred": {
                "uri": "Loans(id=9114)/Charges"
            }
        },
        "Payments": {
            "__deferred": {
                "uri": "Loans(id=9114)/Payments"
            }
        },
        "LoanFunding": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanFunding"
            }
        },
        "Advancements": {
            "__deferred": {
                "uri": "Loans(id=9114)/Advancements"
            }
        },
        "Credits": {
            "__deferred": {
                "uri": "Loans(id=9114)/Credits"
            }
        },
        "DueDateChanges": {
            "__deferred": {
                "uri": "Loans(id=9114)/DueDateChanges"
            }
        },
        "CurtailmentDates": {
            "__deferred": {
                "uri": "Loans(id=9114)/CurtailmentDates"
            }
        },
        "StatusArchive": {
            "__deferred": {
                "uri": "Loans(id=9114)/StatusArchive"
            }
        },
        "Transactions": {
            "__deferred": {
                "uri": "Loans(id=9114)/Transactions"
            }
        },
        "EscrowCalculatedTx": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowCalculatedTx"
            }
        },
        "ScheduleRolls": {
            "__deferred": {
                "uri": "Loans(id=9114)/ScheduleRolls"
            }
        },
        "StopInterestDates": {
            "__deferred": {
                "uri": "Loans(id=9114)/StopInterestDates"
            }
        },
        "APDAdjustments": {
            "__deferred": {
                "uri": "Loans(id=9114)/APDAdjustments"
            }
        },
        "DPDAdjustments": {
            "__deferred": {
                "uri": "Loans(id=9114)/DPDAdjustments"
            }
        },
        "InterestAdjustments": {
            "__deferred": {
                "uri": "Loans(id=9114)/InterestAdjustments"
            }
        },
        "LoanModifications": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanModifications"
            }
        },
        "EscrowAdjustments": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowAdjustments"
            }
        },
        "EscrowTransactions": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowTransactions"
            }
        },
        "EscrowSubsetOptions": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowSubsetOptions"
            }
        },
        "EscrowCalculators": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowCalculators"
            }
        },
        "EstimatedDisbursements": {
            "__deferred": {
                "uri": "Loans(id=9114)/EstimatedDisbursements"
            }
        },
        "Loans": {
            "__deferred": {
                "uri": "Loans(id=9114)/Loans"
            }
        },
        "LinkedLoanValues": {
            "__deferred": {
                "uri": "Loans(id=9114)/LinkedLoanValues"
            }
        },
        "LoanChilds": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanChilds"
            }
        },
        "RecurrentCharges": {
            "__deferred": {
                "uri": "Loans(id=9114)/RecurrentCharges"
            }
        },
        "PayNearMeOrders": {
            "__deferred": {
                "uri": "Loans(id=9114)/PayNearMeOrders"
            }
        },
        "Customers": {
            "__deferred": {
                "uri": "Loans(id=9114)/Customers"
            }
        },
        "Portfolios": {
            "__deferred": {
                "uri": "Loans(id=9114)/Portfolios"
            }
        },
        "SubPortfolios": {
            "__deferred": {
                "uri": "Loans(id=9114)/SubPortfolios"
            }
        },
        "EscrowSubsets": {
            "__deferred": {
                "uri": "Loans(id=9114)/EscrowSubsets"
            }
        },
        "RuleApplied": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleApplied"
            }
        },
        "RuleAppliedLoanSettings": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedLoanSettings"
            }
        },
        "RuleAppliedChargeOff": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedChargeOff"
            }
        },
        "RuleAppliedAPDReset": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedAPDReset"
            }
        },
        "RuleAppliedChecklists": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedChecklists"
            }
        },
        "RuleAppliedChangeDueDates": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedChangeDueDates"
            }
        },
        "RuleAppliedStopInterest": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedStopInterest"
            }
        },
        "RuleAppliedAccountTools": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedAccountTools"
            }
        },
        "RuleAppliedCustomerTools": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedCustomerTools"
            }
        },
        "RuleAppliedAutopay": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedAutopay"
            }
        },
        "RuleAppliedLoanSetup": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedLoanSetup"
            }
        },
        "RuleAppliedBankruptcy": {
            "__deferred": {
                "uri": "Loans(id=9114)/RuleAppliedBankruptcy"
            }
        },
        "Autopays": {
            "__deferred": {
                "uri": "Loans(id=9114)/Autopays"
            }
        },
        "ActionResultNotes": {
            "results": [
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=59)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {
                        "results": []
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=59)/Attachments"
                        }
                    },
                    "id": 59,
                    "loanId": 9114,
                    "note": "Every action has an equal and opposite reaction.",
                    "createUser": 10124,
                    "createUserName": "Wendy Mower",
                    "remoteAddr": "74.122.76.110,3.227.",
                    "created": "/Date(1641320574)/",
                    "lastUpdated": "2022-01-04 18:22:54"
                },
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=61)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {
                        "results": []
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=61)/Attachments"
                        }
                    },
                    "id": 61,
                    "loanId": 9114,
                    "note": "Every action has an equal and opposite reaction.",
                    "createUser": 10124,
                    "createUserName": "Wendy Mower",
                    "remoteAddr": "74.122.76.110,3.227.",
                    "created": "/Date(1641321543)/",
                    "lastUpdated": "2022-01-04 18:39:03"
                },
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=65)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {
                        "results": []
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=65)/Attachments"
                        }
                    },
                    "id": 65,
                    "loanId": 9114,
                    "note": "API DEMO TEST",
                    "createUser": 10124,
                    "createUserName": "Wendy Mower",
                    "remoteAddr": "74.122.76.110,3.227.",
                    "created": "/Date(1641321885)/",
                    "lastUpdated": "2022-01-04 18:44:45"
                },
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=70)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {
                        "results": [
                            {
                                "__metadata": {
                                    "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultSelectionItems(id=60)",
                                    "type": "Entity.ActionResultSelectionItem"
                                },
                                "Note": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=60)/Note"
                                    }
                                },
                                "Action": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=60)/Action"
                                    }
                                },
                                "Result": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=60)/Result"
                                    }
                                },
                                "id": 60,
                                "noteId": 70,
                                "actionId": 10,
                                "resultId": 5,
                                "actionText": "API Testing",
                                "resultText": "Change Due Date"
                            }
                        ]
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=70)/Attachments"
                        }
                    },
                    "id": 70,
                    "loanId": 9114,
                    "note": "<p>This is an example of using the API to log actions and results.</p>",
                    "createUser": 9427,
                    "createUserName": "Nate Christensen",
                    "remoteAddr": "74.122.76.110",
                    "created": "/Date(1648651774)/",
                    "lastUpdated": "2022-03-30 16:29:42"
                },
                {
                    "__metadata": {
                        "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultNotes(id=74)",
                        "type": "Entity.ActionResultNote"
                    },
                    "ActionResultSelectionItems": {
                        "results": [
                            {
                                "__metadata": {
                                    "uri": "http://loanpro.simnang.com/api/public/api/1/odata.svc/ActionResultSelectionItems(id=68)",
                                    "type": "Entity.ActionResultSelectionItem"
                                },
                                "Note": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Note"
                                    }
                                },
                                "Action": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Action"
                                    }
                                },
                                "Result": {
                                    "__deferred": {
                                        "uri": "ActionResultSelectionItems(id=68)/Result"
                                    }
                                },
                                "id": 68,
                                "noteId": 74,
                                "actionId": 3,
                                "resultId": 3,
                                "actionText": "Covid Relief",
                                "resultText": "Covid Accepted"
                            }
                        ]
                    },
                    "Attachments": {
                        "__deferred": {
                            "uri": "ActionResultNotes(id=74)/Attachments"
                        }
                    },
                    "id": 74,
                    "loanId": 9114,
                    "note": "<p>This is a sample note.</p>",
                    "createUser": 9427,
                    "createUserName": "Nate Christensen",
                    "remoteAddr": "74.122.76.110",
                    "created": "/Date(1648747689)/",
                    "lastUpdated": "2022-03-31 20:38:07"
                }
            ]
        },
        "LoanFundingTransactions": {
            "__deferred": {
                "uri": "Loans(id=9114)/LoanFundingTransactions"
            }
        },
        "id": 9114,
        "displayId": "9114",
        "title": "9114",
        "settingsId": 8750,
        "setupId": 9100,
        "insurancePolicyId": null,
        "collateralId": 0,
        "linkedLoan": null,
        "modId": null,
        "modTotal": 0,
        "humanActivityDate": "/Date(1648684800)/",
        "created": "/Date(1632417902)/",
        "lastMaintRun": "/Date(1648717835)/",
        "createdBy": 9678,
        "active": 1,
        "archived": 0,
        "loanAlert": null,
        "temporaryAccount": 0,
        "deleted": 0,
        "deletedAt": null,
        "_relatedMetadata": null,
        "_dynamicProperties": null
    }
}

We've shortened this payload example to remove the bits that are the most irrelevant, but there is still quite a bit of information here. The ID you're looking for has a commented note, and it's listed within the ActionResultSelectionItems object.

How This ID Works

This ID isn't found within the UI, so it's a little unclear how it works within the system. Essentially, each time you update an agent action and result selection, its ID increases by an increment of 1. This happens because updating an agent action and result selection actually deletes it from the database and replaces it with a new one.

For example, if you update an agent action and result selection with the ID of 66, that instance will be deleted and replaced by the ~new and improved~ selection with an ID of 67.