Get Actions

Actions and Results are used by lenders to track the effectiveness of servicing operations and standardize practices for their personnel:

• This request pulls only the actions saved within the tenant account. Pull results information in the GET Results request.

Database

For information on agent actions database tables, see the following articles:

• Database – Action Entity (action_entity)
• Database – Action & Result Selection (action_result_selection_entity)
• Database – Action & Result Note (action_result_note_entity)
• Database – Action Notes Relationship Table (action__notes)
• Database – Action and Results Mapping Table (action__result)