Edit Customer Phone Number

This request edits a phone number associated with a customer.


Customer phone numbers provide lenders a way to contact borrowers. Here's what you need to know about this request:

  • The Phones object holds customer phone information, and it's nested within the Customers entity.
  • Multiple phone numbers can be associated with a single customer.
  • Phone number carrier information can be verified via LoanPro's integration with SBT integration. This setting is configured within Connections—LoanPro's hub for services and integrations.
  • The payload of this request requires the __update and __id fields. Without them, you may end up adding a phone number instead of editing one.

For an example of how customer phones work within the UI, take a look at our Customer Phones article.


For information regarding customer and phone database tables, see the following articles:

    "Phones": {
        "results": [
                "phone": "8662506066",
                "isPrimary": "0",
                "isSecondary": "1",
                "_index": 1,
                "type": "customer.phoneType.home",
                "__isDirty": true,
                "carrierVerified": 1,
                "__lookupInProgress": true,
                "carrierName": null,
                "isLandLine": 0,
                "__update": true,
                "__id:": 739


Try It Instructions

Our pages often provide sample payload information so that you can try requests yourself. This request is ready for you—expand the object by clicking the "+" symbol and hit the Try It button to send the request.

If you would like to try this request with your own tenant account, make sure to change the headers to match your own authentication information.

Click Try It! to start a request and see the response here!